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RAG

NioTap

AI Email Support Platform

Overview

Multi-tenant AI email support platform that drafts responses using mailbox-specific knowledge bases. Advisory and architectural role focused on AI SaaS system design and retrieval-augmented response drafting.

Key Capabilities

  • Retrieval-augmented response drafting
  • Mailbox-scoped knowledge ingestion
  • Multi-tenant isolation and RBAC
  • Gmail / IMAP / SMTP integrations
  • Citation tracking and audit timelines
  • Subscription and plan enforcement

AI Concepts

Retrieval-Augmented Generation (RAG)AI Workflow OrchestrationAI SaaS System Design

Tech Stack

FastAPIPythonNext.jsPostgreSQLpgvectorOAuthDocker Compose